Dear Friends of Ohio Valley Goodwill,
As we look toward 2030, we are inspired by the opportunities ahead and the profound impact we can achieve together. At Ohio Valley Goodwill, our vision is bold: to be a trusted partner in the community, recognized for innovation, collaboration, and an unwavering commitment to empowering lives through service. This future is not just a goal—it’s a promise.
We are embarking on a journey to expand our reach and strengthen our mission. By 2030, Ohio Valley Goodwill will:
- Operate 30 thriving retail stores, each representing the heart of our brand and our commitment to sustainability and opportunity.
- Forge new partnerships with local corporations and service providers, enhancing our ability to create life-changing programs.
- Strengthen our financial sustainability and growth by continuing to inspire and rely on the generosity of our community through donations. These efforts will expand our mission and amplify our impact in the community.
Equally important is our commitment to those who make this mission possible—our employees. We strive to be an Employer of Choice, where every individual feels valued and supported. From personalized learning opportunities to innovative development programs, we are committed to fostering a culture where our team thrives. Our success will be reflected in the pride and satisfaction of our employees.
Technology will play a pivotal role in this journey. By upgrading and integrating advanced tools, we will improve decision-making and create a more efficient, impactful work environment. These enhancements will allow us to better serve our community, adapt to changing needs, and lead with agility.
Ohio Valley Goodwill has always been more than a thrift store—it’s a mission, a movement, and a testament to what can be achieved through determination and collaboration. As we look ahead, we are focused on deepening our relationships with those who make this work possible. By enhancing the experience of our shoppers, donors, and partners, we will foster a community where everyone feels valued, engaged, and inspired to support our shared vision.
Thank you for walking this path with us. Together, empowered by will, we will create a brighter future—one life, one opportunity, and one meaningful step at a time.
With gratitude and determination,
Mark Hiemstra
President and CEO
Ohio Valley Goodwill Industries
